State Farm® Insurance Agent Troy Coulter

"This was the worst experience of my life! Not a group that I would ever recommend! My policy got canceled and no one at this office reached out or anything and when I called, they kept giving me the runaround. I was forced to find a new insurance company. I was with State Farm for 10+ years. I rate State Farm zero stars. Troy the owner is a BAD MAN! This company has fake reviews. Go to another insurance group if your smart! I was on automatic payment the entire time I was with them. Troy will say anything to cover up for his teams incompetence. Not a trustworthy man."

"Ya no tengo mi seguro con State Farm; pero los trabajadores son espectaculares..😊😊😊"

"👍"

"Lisa Shanks was very helpful and prompt in discussing premium options. It was still not as good a rate as I currently have, but I appreciate her attention to detail and customer service."

"Nuestro agente de seguro para casa y para todos nuestros autos. Tienen atención en español también y son todos muy amables. Los recomendaríamos siempre 🙂"

"I have been with the Coulter office for many years. I was with Troy and his team before I moved to Indiana. He was not able to ensure in Indiana at the time and I was with another agent. I returned to Kentucky and shows them as my agent again. I'm so glad I have done so. Because now that I have moved out of the area they still service me with five star service. I had an incident where I was selling my home in Louisville Kentucky. I was still able to continue on with the sell of my home and have the repairs made for my claim even after the sale of my home. I was able to continue on with the purchase of a new home in Independence Kentucky. That new home, auto, motorcycle, and my trailer are still insured by the Troy Coulter Team and State farm. Thank you for always being there like a good neighbor."

"Buena atención 👏 pero insatisfecho con los precios actuales"

"Great person to deal with"

"We have used them for many years. Great friendly staff."

"Particularmente me ha sido de mucha ayuda y los servicios son bien serios, he usado el GPS y la aplicación Drive safe y por el buen manejo me han hecho buen descuento en el seguro, adjunto imagen de evidencia, y TODO tiene perfecta integración con sus aplicaciones para móviles."

"The staff are always sweet and friendly. Very knowledgeable and get right to buisness. Very nice place"

"Bueno"

"Stephanie was extremely helpful this past saturday! She got me insurance at a great price and answered all of my questions! She was extremely kind and profesional, which helped me alot since i was stressed and upset about my previous insurance (not state farm) raising my bill over 100 dollars a month. I couldn't be happier with the care and customer service."

"Awesome staff. Great rates."

"Likes to rough drive the company car with no blinkers and cut people off. Way he drives you'd think hes out to commit fraud. 0/10 can't trust an insurance agent that doesn't know the basic rules and etiquette of the road."

"great friendly people"

"My wife and I have had insurance through Troy Coulter State Farms for many years now we just added my daughter on to our plan Troy and his staff are very awesome Lisa is always very helpful"

"Cheapest rates out of 20 quotes"

"Everyone that works for Troy are very polite an friendly"

"Staff is great and you feel like they know you personally. They are always willing to do whatever needs done to help you out! Would recommend for your agent."

"I had State Farm for years with Troy Coulter's office as my home office. Every person there past and present have been out of this world helpful, friendly, up front and honest thru out everything. They always remembered who I was when I would come in to the office (and as much as I would like to think they remembered my voice on the phone I know it was called ID 🙃). When my vehicle was totaled out they walked every step of the process with me with the patience of Saints with all my questions and concerns. Although they no longer have the best rate for me and I've switched companies I still check with them every so often to see if anythings changed so I can return strictly because of his office."

"Love them"

"Troy and his staff are amazing! Almost every time I call the phone is answered right away. If I leave a message (phone or email) I get a response WITHIN 24 hours. The entire staff is very friendly and knowledgeable! I highly recommend this office for all of your insurance needs!"

"Always treat me with respect and help me out in any way they can!"

"Troy and his team are excellent. Give them a call if your looking for a place that cares about their customers."